The National Disability Insurance Agency (NDIA) today released the Market Position Statement (MPS) for Queensland to inform current and prospective providers, and market stakeholders of the opportunities the National Disability Insurance Scheme (NDIS) will create in Queensland in the coming years.

Central to the Queensland Statement is the expected creation of over 13,000 new jobs across the state in the next three years.

NDIA Chief Executive Officer, David Bowen, said the Statement was a specific tool to help current and prospective providers and market stakeholders prepare for the roll out of the NDIS in Queensland.

“The NDIS will provide support to more than 91,000 people with disability in Queensland by 2020,” Mr Bowen said.

“To achieve this, it is estimated that the size of the market for disability supports in Queensland will grow to $4.3 billion by 2020, an increase of $2.5 billion.

“This is a significant opportunity for organisations interested in providing supports to NDIS participants and for workers in these fields.

“It will also result in an increased demand for quality, value-for-money services for people with disability as well as new products and technologies.

This is the third MPS released by the NDIA. It takes a high-level look at the entire state of Queensland, with a focus on the local government areas of Townsville, Charters Towers and Palm Island, where the NDIS has been operating since 1 January, 2016.

Mr Bowen said that developing the market to be able to deliver the increased level of disability services would take time, but that growth was already occurring.

“To date, about 130 organisations and individuals have applied to register as a provider of NDIS supports in Queensland. Some of these providers offer innovative and different types of services typically not associated with the disability sector such as fitness and sports, financial services, information and communications technology, trades and builders,” Mr Bowen said.

“In the Townsville region, provider feedback has been positive, with all of the 17 current and prospective providers the NDIA surveyed expressing intentions to grow and/or expand their services.”

Market Position Statements for other jurisdictions will be published in the coming months.

To access the full market position statement for Queensland please visit the Market Position Statements page.



Coat of Arms
Media Release

Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland
The Honourable Coralee O'Rourke

NDIS to bring even more new jobs to Queensland

The National Disability Insurance Scheme (NDIS) is set to create a jobs boom for Queensland, with the latest estimates showing the scheme could create up to 36,000 new disability sector jobs, more than double initial estimates.  

Disability Services Minister Coralee O’Rourke said the first Queensland NDIS Market Position Statement (MPS) released by the National Disability Insurance Agency (NDIA) yesterday showed jobs growth was likely to exceed the original estimate of 13,000 new disability jobs state-wide, which was forecast by the Productivity Commission.

“The NDIS is expected to double the number of people with disability receiving services and support in Queensland to more than 90,000,” Mrs O’Rourke said.

“This creates huge demand in the market for disability jobs, as well as flow on benefits to areas like tourism, transport and more,” she said.

“This is a massive boost for Queensland, which will see the biggest increase in market size of the three eastern states.

“Areas such as Bundaberg, Logan and Redlands, Fraser Coast, North Burnett, South Burnett and Cherbourg will be leading the way in jobs growth, but the benefits will extend across the whole state.

“Once the NDIS rollout is complete, it will inject around $4 Billion into our state economy every year.

“Creating jobs is the number one priority for the Palaszczuk Government, so I’m thrilled the NDIS will greatly improve support for people with disability while also creating thousands of new jobs.”

The MPS contains point-in-time information to assist service providers and clients to understand the emerging consumer-led disability sector market in Queensland.

Mrs O’Rourke said the statement analysed projected demand for NDIS-funded supports and services across Queensland and used information and data from the early launch site in North Queensland.

“Preparations are well underway for the full NDIS rollout in Queensland which will start in July. 

“We have already seen the first families accessing NDIS packages in the North Queensland early launch site and we’re learning from their experiences. 

“The NDIS will bring greater choice and control for people with disability about the way they live their lives and receive support, and I’m pleased we’re delivering that already in North Queensland – with many more Queenslanders to follow.” 

For information on the NDIS visit www.ndis.gov.au or call the NDIA on 1800 800 110. People with hearing or speech loss can call TTY 1800 555 677.

For information on Queensland NDIS preparations visit www.qld.gov.au/ndis or call 13 QGOV (13 74 68).

Media Contact:                                  Minister O’Rourke’s office                  3719 7184  



MEDIA RELEASE - Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland
The Honourable Coralee O'Rourke

New jobs for North Qld as first families get NDIS funding
Hundreds of jobs are set to flow into Townsville and North Queensland, with the first Queensland families starting to receive funding and services under the National Disability Insurance Scheme (NDIS).
Disability Services Minister and Minister Assisting the Premier on North Queensland Coralee O’Rourke met with one of the families today at Kith and Kin’s Townsville office to celebrate the NDIS’s biggest milestone in Queensland to date.
“Today is a momentous day for Queensland, and in particular for the north,” Mrs O’Rourke said.
“A number of people with disability in North Queensland are now receiving packages under the NDIS, which will extend to a further 1600 people in the early launch areas. 
“The NDIS is also expected to create up to 660 disability sector jobs in the broader Townsville region, which is great news at a time when we need jobs more than ever.
“We’ll also see flow on benefits and growth to the region in the wider business sector in areas such as transport and tourism.”
Mrs O’Rourke said the early launch would help prepare Queensland for the full NDIS roll-out which will start in July this year. 
Townsville mother Deborah Dooley, a member of the first family to benefit from the NDIS in Queensland, said the scheme would make all the difference to her eight-year-old son Keegan who has autism.
“It’s a huge weight off my shoulders knowing that Keegan will get the support he needs and we are thrilled to be one of the first families to benefit from the scheme,” Ms Dooley said.
“It’s been such a quick and easy process for us, as I had clear goals on what we wanted to achieve for Keegan, and I can’t get over how fast the plan has been developed, approved and put in place. This is thanks to the great planners and staff involved.
“I also love the freedom of choosing who provides these services.
“All I want is for Keegan to develop social skills and improve his speech so he can participate in and learn at school and be part of the community - things that are easy for other children and often taken for granted.”
The event was also attended by families who featured in a video entitled ‘What the NDIS means to me: North Queensland’, part of a series of videos designed to help Queenslanders transition to the NDIS.
The early launch of the NDIS includes people with disability under 18 in Townsville and Charters Towers, and all eligible people with disability on Palm Island.
For information on the NDIS visit www.ndis.gov.au or call the NDIA hotline on 1800 800 110. For people with hearing or speech loss call TTY 1800 555 677.
Media Contact: Minister O’Rourke’s office 3719 7184 



Premier and Minister for the Arts
The Honourable Annastacia Palaszczuk

Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland
The Honourable Coralee O'Rourke


Landmark NDIS agreement reached for Queensland rollout

Queenslanders with disability have certainty about their futures and how the National Disability Insurance Scheme (NDIS) will roll out across the state, now that the Bilateral Agreement has been signed by the State and Federal Governments

The agreement paves the way for the scheme to roll out in Queensland from July this year, with more than 90,000 Queenslanders with disability expected to benefit and around 13,000 jobs to be created by mid- 2019.

Queensland Premier Annastacia Palaszczuk said it was a historic day for people with disability and all Queenslanders, providing certainty and creating jobs.

“The NDIS empowers people with disability to access the supports they need to reach their goals and live the lives they choose,” Ms Palaszczuk said.

“It will also provide a massive boost to Queensland’s economy, injecting more than $4 billion every year and creating up to 13,000 jobs in a diverse and growing disability sector.

“Many of these jobs will be in regional and remote communities, including Aboriginal and Torres Strait Islander communities, which is great news.

“This is a win-win for all Queenslanders, delivering on an election commitment to support transition to the NDIS and creating jobs.”

Disability Services Minister Coralee O’Rourke said the signing of the agreement provided welcome detail and certainty about the three-year roll out process.

“The NDIS is the biggest social reform in more than 40 years, doubling the number of Queenslanders currently accessing disability services,” Mrs O’Rourke said.

“This agreement provides certainty for people with disability and their families, as well as service providers and the broader business community, who can plan for their future to maximise opportunities the NDIS will bring.

“Importantly, current service and support arrangements will continue to be delivered to existing Queensland Disability Services clients until they enter the NDIS.”

The Bilateral Agreement details the three-year rollout of the NDIS across the State, including:

July 2016 to June 2017:

  • Townsville, Hinchinbrook, Burdekin, west to Mount Isa, and up to the gulf
  • Mackay, Isaac and Whitsundays
  • Toowoomba and west to the borders;

July 2017 to June 2018:

  • Ipswich, Lockyer, Scenic Rim and Somerset
  • Bundaberg
  • Rockhampton, Gladstone and west to the borders, and

July 2018 to June 2019:

  • Logan and Redlands
  • Cairns, Cassowary Coast, Tablelands, Croydon, Etheridge, Cape York and Torres Strait
  • Brisbane suburbs north of Brisbane River
  • Brisbane suburbs south of Brisbane River
  • Fraser Coast, North Burnett, South Burnett and Cherbourg
  • Gold Coast and Hinterland
  • Moreton Bay including Strathpine and Caboolture
  • Sunshine Coast, Noosa and Gympie

Media Contact: 3719 7184 



Media Release

Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland
The Honourable Coralee O'Rourke

New Workforce Strategy prepares Qld for NDIS jobs boom

Nearly 13,000 Queenslanders are set to benefit from new employment opportunities thanks to the projected National Disability Insurance Scheme (NDIS) jobs boom to come in Queensland’s disability sector.  

Disability Services Minister Coralee O’Rourke today officially launched the NDIS NGO Workforce Strategy – WorkAbility Queensland: Building tomorrow’s NDIS workforce, at Parliament House in Brisbane to strengthen and grow Queensland’s workforce ahead of the NDIS.   

“The NDIS NGO Workforce Strategy is an important step towards ensuring Queensland’s workforce is ready for the significant job opportunities the NDIS will create,” Mrs O’Rourke said.

“The Palaszczuk Government invested more than $1 million towards the implementation of the NDIS NGO Workforce Strategy, which is operational in the Townsville region and will be rolled out across the state over three years,” she said.

“Developed by the sector through a consortium of peak bodies, the strategy will help to facilitate effective and timely access to training, by building on the sector’s existing strengths and networks in the community.                                                              

“It is all about ensuring Queensland has the right people, with the right skills, in the right place, at the right time by full implementation of the NDIS in July 2019.”

The Strategy had been developed in partnership with a consortium of peak bodies including:

  • National Disability Services (NDS),
  • Health and Community Services Workforce Council (Workforce Council),
  • Community Services Industry Alliance (CSIA), and
  • Queensland Council of Social Services (QCOSS).

Mrs O’Rourke said the Palaszczuk Government, in partnership with the consortium, had appointed a State Advisory Group to make recommendations during the implementation of the strategy.

“The Advisory Group includes people with lived experience of disability, disability service providers, education and training providers, employment services, unions and key government agencies.

“This collaboration and input from the wider community will be critical to the successful implementation of the NDIS, and the strategy, in Queensland.”

NDS Queensland State Manager Richard Nelson said under the NDIS, the number of people receiving disability supports in Queensland was expected to more than double to more than 90,000 once the scheme was fully implemented.

“This progressive increase in demand, and available options for people with disability under the NDIS, will require significant growth in the number of workers across the sector,” Mr Nelson said.

Workforce Council CEO Doug Evans said the release of the strategy was a key component in preparing, strengthening and growing the workforce to meet future demands under the NDIS.

“The aim of strategy is to supply service providers, who are responding to the growth in demand created by the NDIS, with a strong and skilled workforce,” Mr Evans said.

“It will also build the community through social and economic opportunity, which will support the workforce to build capacity and capability to respond to growth and become sustainable into the future.”

CSIA CEO Belinda Drew said the strategy would provide both local and state-wide workforce solutions and would build on the sector’s existing strengths and networks.

“The strategy will seek local solutions to local needs through the establishment of networks that will work on the supply of workers to meet the needs of people with a disability,” Ms Drew said.

“It will be critical that we engage all parts of the system, in particular local employers, businesses and the training providers.”

QCOSS CEO Mark Henley said it was essential that every Queenslander, regardless of circumstance, had the opportunity to achieve social and economic wellbeing.

“The consortium is working with local community-based organisations to make sure the best response possible is being provided to each person supported by the NDIS,” he said.

For information on the NDIS visit www.ndis.gov.au or call the National Disability Insurance Agency on 1800 800 110. People with hearing or speech loss can call TTY 1800 555 677.

Media Contact:                                  Minister O’Rourke’s office                  3719 7184  



Message from the Hon. Coralee O’Rourke MP, Minister for Disability Services, Minister for Seniors, and Minister Assisting the Premier on North Queensland
I hope you had a happy new year and some time out with your family and friends over the holiday season. 2016 is shaping up to be an exciting year for people with disability, their families and carers, as we move closer to the launch of the National Disability Insurance Scheme (NDIS) in Queensland.

I look forward to keeping you updated throughout the year with key information from government about the NDIS and other initiatives for people with disability.

North Queensland early launch
In September, the Premier and I announced that the NDIS would launch early in North Queensland. This means eligible young people with disability under 18 in Townsville and Charters Towers, and all eligible people with disability on Palm Island will be the first Queenslanders to start accessing the benefits of the NDIS in Queensland. 

Local Area Coordinators (LACs) have been appointed and they’re working with participants to start their planning. I’ve had the opportunity to meet with some of the new LACs and they are very passionate and excited about their roles. I know many families are counting down to the NDIS launch, so it’s great news that as many as 600 people will be receiving their funded packages by 1 July this year.

In December I also presented at a forum of Townsville businesses about the economic opportunities provided by the NDIS early launch. It was great to see so many organisations enthusiastic about making the most of these opportunities. The NDIS will completely change the way people with disability access support and services, making them a powerful new group of consumers in a growing market. Already we’ve seen businesses delivering ballet schools specifically for children with disability, respite camping adventures and wheelchair snorkelling adventures. The possibilities are endless, and I can’t wait to see Townsville businesses work to meet this growing demand. 

The early launch offers us a unique opportunity to test NDIS rollout processes in Queensland ahead of the full implementation. I congratulate the National Disability Insurance Agency (NDIA), departmental and sector staff who have worked so hard over the break and into the new year to ensure the launch is carefully managed and well supported.

CareCareers comes to Queensland
In addition to the benefits to people with disability, the NDIS is also expected to create up to 13,000 new jobs in Queensland’s disability sector when fully implemented. With this in mind, I’m pleased to let you know about CareCareers, a not-for-profit initiative aimed at attracting talented staff from all backgrounds to work in the community care and disability sectors. CareCareers is set to be rolled out across Queensland from February this year with an interactive jobs website www.carecareers.com.au and call centre providing career advice for workers in the sector.

CareCareers has been operating successfully in NSW for some time, and has so far attracted up to 15,000 new people to work in the industry. They will have a representative on the ground in Townsville shortly to provide support to employers and job-seekers interested in opportunities in the sector.

Alongside CareCareers is ‘Project Able’ - a program to be rolled out in schools and other education facilities to raise awareness among students of the growth and career opportunities in the disability and community sector.

Bilateral agreement status
I know many Queenslanders are waiting for further information about when, where and how the NDIS rollout will occur from 1 July. I understand how important it is to have certainty around the rollout, so that you can properly plan for the future.  

I have been in regular contact with the Federal Government, and my Department has been working closely with their Commonwealth counterparts towards finalising the Bilateral Agreement, which sets out how the NDIS transition will occur.

The Queensland Government has been working tirelessly to finalise the Bilateral Agreement, which sets out how the NDIS transition will occur. Our main priority is to make sure the agreement provides the best deal possible for Queenslanders. 

Fair access for Queensland to the DisabilityCare Australia Fund (DCAF) remains the critical point to be finalised. Queenslanders have been paying extra towards the DCAF through additional Medicare Levy payments since 2014, so it is only fair that we receive our share of funding to enable a smooth rollout.

Without access to this funding the majority of Queenslanders with disability will have to wait until the third and final year of the rollout to enter the NDIS. This means that thousands of people with disability will have to wait to experience the benefits of the NDIS, and it would put extreme pressure on the scheme in the final year. 

It is important to remember that both the Commonwealth and Queensland governments remain committed to the implementation of the NDIS in Queensland. The Queensland Government will continue to work hard to ensure the NDIS is a success in Queensland. 


Coat of Arms

Media Release

Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland
The Honourable Coralee O'Rourke

Queensland gets ready for NDIS job bonanza

The Palaszczuk Government is to spend $1.03 million to expand and skill up the Queensland workforce ahead of the introduction of the National Disability Insurance Scheme (NDIS).

Disability Services Minister Coralee O’Rourke today announced the State Government’s support for the sector-led Queensland NDIS Workforce Strategy, at a National Disability Services (NDS) NDIS briefing in Brisbane.

Minister O’Rourke said the strategy was a good example of the partnership between the disability sector and the Queensland Government.

“The strategy was developed through a consortium of peak bodies including Health and Community Services Workforce Council, Community Services Industry Alliance, Queensland Council of Social Service (QCOSS) and NDS,” she said.

“These organisations know what needs to happen on the ground to get the workforce ready for these opportunities and challenges.

“The NDIS will not only improve the lives of people with disability, but create jobs in the disability sector and entrepreneurial opportunities in the broader community.”

Minister O’Rourke said the NDIS would generate approximately 13,000 jobs across the state, creating a great opportunity for people to establish a career within the disability sector.

“This unprecedented growth provides great opportunities for those who are looking for work or for a career change,” she said.

“The workforce strategy will focus on strengthening the current workforce as well as growing it to meet future demands.

“Through the strategy, Queenslanders will have the opportunity to access training and support that will help build their skills and knowledge around the NDIS and the disability sector.

“We will be looking for support workers, allied health professionals, administration personnel, marketing and business experts - the possibilities are endless.”

Minister O’Rourke said the Palaszczuk Government was proud to invest in a workforce that would provide solutions to meet the diverse needs of people with disability.

For further information on the NDIS visit www.ndis.gov.au or call the NDIA Hotline on 1800 800 110


Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland The Honourable Coralee O'Rourke

State’s most vulnerable benefit with early NDIS launch and seniors boost The Palaszczuk Government has announced funding of close to $2 million for an early launch of the National Disability Insurance Scheme (NDIS) in the 2015-16 State Budget. The launch forms part of the $1.547 billion 2015-16 Disability Services budget, an increase of $82 million from the previous financial year. This is in addition to $52 million for Queensland seniors and pensioner concessions in 2015-16 and $2 million over four years for seniors’ wellbeing, participation and safety. Minister for Disability Services and Seniors Coralee O’Rourke said establishing an early NDIS launch in Queensland was a key election commitment, after Queenslanders missed out on a trial under the LNP. “The NDIS is the biggest social reform since Medicare, changing the lives of people with disability and creating up to 13,000 jobs in the state’s disability sector,” Mrs O’Rourke said. “It’s essential Queenslanders are ready for this transition, and an early launch will allow us to test the roll-out process and see how the scheme will operate in Queensland,” she said. “This will give us vital information about how we can transition to the full NDIS across the rest of the state from 1 July 2016.” Mrs O’Rourke said the Budget also recognised the importance of suitable accommodation for people with disability, which the Federal Coalition Budget did not address. “We’ve allocated almost $25 million for a range of initiatives that will provide housing accommodation options for people with disability across the state,” she said. “We recognise that the NDIS will increase the demand for affordable and appropriate housing for people with disability, which is already under pressure. “Despite the NDIS starting in July next year, we still don’t have answers from the Federal Government about how funding available will be used to provide disability housing in Queensland. “We will fight to get the right housing options for Queenslanders with disability.” Mrs O’Rourke said $2 million over four years would go towards rebuilding the Office for Seniors after it was cut by the former LNP Government, establishing a One Stop Shop for seniors and establishing the Advisory Taskforce for Residential Transition for Aging Queenslanders, delivering on election commitments. “We value the significant contribution seniors make in our community, which is why we are investing in important initiatives to support them,” she said. “We have also announced that $347 million has been set aside for pensioner concessions, to make sure our seniors don’t bear the brunt of Federal Coalition pensioner cuts.” Highlights of the 2015-16 Disability Services Budget include: • $1.9 million for the early launch of the NDIS in Queensland • $9 million to build  or upgrade accommodation for people with an intellectual or cognitive disability and severely challenging behaviours • $6.6 million to continue the Elderly Parent Carer Innovation Trial aimed at assisting elderly parent carers to organise accommodation for an adult son or daughter who has a disability and they can no longer care for them • $6 million to build or purchase supported accommodation for people with disability living in inappropriate settings • $3.1 million for supported accommodation in Cairns, Townsville, Wynnum and Banyo. Media contact: Minister O’Rourke’s office 0408 317 992

For more information please go to NDIS Website

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